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Heather Gardens 2003 Customer Survey
Your opinion counts! Please let us know your thoughts on the following:
Why do you choose Heather Gardens?
(check all that apply)
quality of plants
selection of plants
customer service

hours of operation
nearby location
friendly, knowledgeable,       staff		 prices
other
charge account
      policies
What things would you like us to improve about Heather Gardens?
(check all that apply)
quality of plants
customer service
plant selection and       availability

hours of operation
product display
staff knowledge 		prices
other
charge account
      policies
Which of the following items would you be likely to buy if we carried them?

1) An expanded selection of hardware including barrows, rakes and tools.
very likely somewhat likely not very likely would not buy
2) Garden ornaments, fountains, and stone accessories.
very likely somewhat likely not very likely would not buy
3) Garden books and magazines.
very likely somewhat likely not very likely would not buy
4) Lattice, frames and other wooden accessories.
very likely somewhat likely not very likely would not buy
5) Pre-planted window boxes & planters.
very likely somewhat likely not very likely would not buy
6) Shrubs & trees.
very likely somewhat likely not very likely would not buy
7) Floral services.
very likely somewhat likely not very likely would not buy
8) Bulk products, such as mulch, soil etc.
very likely somewhat likely not very likely would not buy

Which of the following services would you be likely to take advantage of if we offered them?
1) Call-ahead or fax-ahead order service (would require pre-payment)
very likely somewhat likely not very likely would not use
2) Standing weekly order service (would require pre-payment)
very likely somewhat likely not very likely would not use
3) Special early-hours for landscapers and charge customers
very likely somewhat likely not very likely would not use
4) Special late-hours for landscapers and charge customers
very likely somewhat likely not very likely would not use
5) Delivery service (would require minimum order and prepayment)
very likely somewhat likely not very likely would not use
6) Updating product availability online and ordering online
very likely somewhat likely not very likely would not use
Other services you would like us to offer

contact us 

Please visit us! We're located at
Heather Gardens 377 State Road West Tisbury, MA 02575 (508) 693-1467
www.heather-gardens.com   copyright 2003